FMCG & Consumer

Novosales is designed to address the business requirements of FMCG, white goods and Consumer product organizations of all sizes. The solution enables you to deliver world-class experience to your customers building a long term loyalty.

The solution is build to support the most important requirement of your business to perform processes ranging from multilevel demand planning to cost-center planning, and from product costing to sales and profit planning. The built-in reporting and analytical feature allows you to predict sales and calculate real-time margins and sales figures.

Novosales includes preconfigured settings for functionality that supports the most important requirements of Consumer product business:

Integrated Warehouse and Supply Chain Management (SCM) – Preconfigured SCM supports the adaptive supply chain networks in which suppliers, manufacturers, distributors, and customers work together. Novoales.com supports your multi location operations with an option for centralized sourcing and distribution based on product consumptions on zone, area, season etc parameters.

Customer Relationship Management (CRM) – All order and customer life cycle management helps establish a customer-centric approach that leads to satisfied and loyal customers, building the base for cross selling of products.

Multiple Price and Discounting Schemes – Advance rebate configuration and processing for customers focus on direct sales is a standard build in feature. The discounts can be based on numbers of parameters to be directly applied on billing documents or saved as target credits and paid at the end of the agreed period – once the sales quantity agreed upon in the rebate agreement has been reached.

Credit and Collection Management (CCM) – Determine the risk of losses on accounts receivable from business partners as early as possible and make more effective credit decisions. You can also manage receivables by tracing and collecting outstanding receivables. The most important of all is checking the credit of a business partner at the time of sales order entry and blocking a sales order due to the existence of a past-due or of unpaid old invoice.

Campaigns Management – Novosales.com campaign analysis enables organizations to gauge the success of various campaigns by measuring campaign costs; leads generated and lead converted to customers. Campaign analysis begins by trending campaign costs and targets over time, calculating the return on investment for executed campaigns and measuring the variance in lead generation and costs against goals

Sales Return – handles incorrect deliveries, or a case in which product is rejected because of poor quality. The returned product can be tracked in detail and also sent to the lab for inspection. Once the analysis of the returned product is complete, you can determine the status to whether the customer will be credited and if so in what amount and if the product can be reused.

For more details into specific of above process and other related areas like procurement, procurement contracts, supplier relationship management, multiple price lists, financials etc, download and refer ‘Novosales.com for FMCG or Consumer products’.